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Shiftance policies, terms, and support information.

Find the terms and policies that explain how Shiftance accounts, Work Groups, requests, payments, privacy, and support work.

Last updated August 23, 2026 · support@shiftance.dev

Terms of Service

The rules for using Shiftance, including accounts, Work Groups, requests, bonuses, subscriptions, and payments.

Privacy Policy

How Shiftance collects, uses, protects, and retains information for employee Work Group coordination.

Refund Policy

How Shiftance handles subscription refunds, bonus holds, released bonuses, failed payments, and refunded bonuses.

Acceptable Use Policy

Rules that protect Shiftance users, Work Groups, payments, and fair use of the service.

Community Guidelines

Plain-English expectations for respectful, useful, and honest Work Group coordination.

Platform Disclaimer

Important limits on what Shiftance does and does not do for workplace scheduling coordination.

Payment & Bonus Policy

How optional bonuses, Stripe processing, subscriptions, taxes, failed transactions, and user responsibilities work.

Support Policy

How to contact Shiftance Support, what Support can help with, and what response times to expect.

Account Deletion Policy

What happens when a Shiftance account is deleted and what records may need to be retained.

Frequently Asked Questions

Common questions about Shiftance Work Groups, bonuses, refunds, reporting, Pro, and support.

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